FAQs

Frequently Asked Questions

What are your hours?

Mon: 8:00 am – 7:00 pm
Tue-Wed: 8:00 am – 6:00 pm
Thu: 8:00 am – 7:00 pm
Fri: 8:00 am – 6:00 pm
Sat: 8:00 am – 12:00 pm
Sun: Closed

What forms of payment do you accept?

We currently accept cash, checks, prepaid, deposit policy, and Care Credit.

Do we offer payment plans?

We offer payment plans through CareCredit—they offer veterinary and pet financing to help keep your most cherished family members in top shape.

What kind of pets do you treat?

We treat dogs and cats.

Do I need an appointment?

Yes, please call 419-531-5589 to schedule an appointment.

How do I book an appointment?

You can book an appointment by calling us at 419-531-5589.

What are the recommended vaccines for a dog?

Rabies and DHP are core vaccines that should be administered to all pets. Bordetella and influenza are recommended for dogs that are particularly social. Lyme is recommended for dogs that spend time out in nature, such as on hikes or in parks.

What vaccines are recommended for cats?

Rabies and FVRCP are core vaccines for all felines. FeLV is recommended for outdoor cats.

Why should I spay or neuter my dog or cat?

There are several benefits to spaying/neutering. These include decreasing overpopulation, limiting aggression, pyometra, roaming, protecting, and cancer prevention.

What age should I spay or neuter my dog or cat?

We recommend spaying/neutering your pet at 6 months.

Should I give my dog or cat monthly heartworm preventative?

Yes, we recommend administering heartworm preventative as mosquitos are common in Long Island year-round. Intestinal parasites are also commonly found in the city, which can pose a threat to your pet.

Should I give my dog or cat a flea and tick preventative year round?

Yes, fleas are common, especially in an apartment setting. Ticks can be encountered when hiking or frequently visiting the park.

How can I order food, medications, and preventatives for my pet?

You can order medications by calling us at 419-531-5589. You can also order pet food delivery online here.